---
title: "External Sign-In"
slug: "external-sign-in"
description: "Add or delete external sign in providers from your CivicPlus account."
updated: 2026-01-28T15:01:29Z
published: 2026-01-28T15:01:29Z
canonical: "www.civicplus.help/external-sign-in"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.civicplus.help/llms.txt
> Use this file to discover all available pages before exploring further.

# External Sign-In

Using an external sign-in service allows you to log in to your CivicPlus account using the same login information that you use for your Apple, Facebook, Google, or Microsoft account.

> [!NOTE]
> Important Notes
> 
> - This feature is **disabled** for all Platform IdP-integrated users.
> - Multiple external sign-in services can be added to the same account.

## Create an Account with External Sign In

1. Navigate to the [account page](https://cpauthentication.civicplus.com/Identity/Account/Login?ReturnUrl=%2FIdentity%2FAccount%2FManage)
2. Select an external sign-in option**![](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Sign in - External options - SSO.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A10%3A27Z&se=2026-11-12T19%3A10%3A27Z&sr=c&sp=r&sig=aMroL6C9lvnKZ4xbj714Sg9zA5IV5JB4NwCKKO2mTQ0%3D)**
3. Sign in with an existing Apple, Facebook, Google, or Microsoft account

> [!WARNING]
> **Note**:
> 
> Users cannot be created with existing CivicPlus user email addresses. External Sign In must be [added through Manage Account](/civicplus-help-center/docs/external-sign-in#add-or-remove-external-signin-on-an-existing-account). Microsoft accounts controlled through Active Directory may not be permitted by your Organization.

---

## Add or Remove External Sign-In on an Existing Account

[Embedded content](https://www.iorad.com/player/1973018/CivicPlus-Single-Sign-On--How-to-Manage-External-Sign-In-on-an-Existing-Account--Practice-Tutorial)

1. [Log in to your CivicPlus account](https://account.civicplus.com/) ![CivicPlus sign-in page with an email field and Continue button, along with other account login options.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Sign in page - SSO.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A10%3A27Z&se=2026-11-12T19%3A10%3A27Z&sr=c&sp=r&sig=aMroL6C9lvnKZ4xbj714Sg9zA5IV5JB4NwCKKO2mTQ0%3D)
2. Select the **Password & Security** tab ![The Password and Security tab on the account management page.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Password%20and%20Security%20Tab%20-%20SSO.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A10%3A27Z&se=2026-11-12T19%3A10%3A27Z&sr=c&sp=r&sig=aMroL6C9lvnKZ4xbj714Sg9zA5IV5JB4NwCKKO2mTQ0%3D)
3. Scroll down to **Manage Your External Logins** and select **Apple**, **Facebook**, **Google**, or **Microsoft** to be able to sign in with those credentials ![Manage external logins with options for Apple, Facebook, Google, and Microsoft services.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Manage%20External%20Logins%20-%20SSO.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A10%3A27Z&se=2026-11-12T19%3A10%3A27Z&sr=c&sp=r&sig=aMroL6C9lvnKZ4xbj714Sg9zA5IV5JB4NwCKKO2mTQ0%3D)
4. Sign in with an existing account on the external sign-in screen

> [!WARNING]
> **Note**:
> 
> Microsoft accounts controlled through Active Directory may not be permitted by your Organization.
5. If successfully added, the external sign-in will be listed and can be **removed** under **Registered Logins**

> [!WARNING]
> **Note**:
> 
> Multiple external sign-in services can be added to the same account.

Identity Provider.