Released Enhancements

Copy Custom Alert Form Functionality

We've enhanced the Custom Alert Form page with a new time-saving feature that allows you to duplicate existing forms.

Users can now copy existing custom alert forms directly from the Custom Alert Form page.
This feature streamlines the process of creating similar alert forms by allowing you to duplicate an existing alert form and modify it as needed.
Saves time when setting up multiple alert forms with similar fields.

Benefits:

Faster alert form creation workflow.
Reduced risk of configuration errors when creating similar alert forms.
Improved efficiency for administrators managing multiple alert forms.

Enhanced Weather Alerting Support

We've expanded our weather alerting capabilities to include the following additional event types:

Cold Weather (Winter Storm)
Debris Flow (Flood)
Ashfall (Marine)
Dense Smoke (Marine)
Snow Squall (Winter Storm)
Storm Surge (Coastal)

Users can now receive alerts for these weather conditions, providing more comprehensive coverage for safety and planning purposes.

IPAWS Status Code Descriptions

The {{glossary.IPAWS}} status code descriptions that appear on the Message History Details page have been updated for improved clarity.

Delete Associated Contacts

The Administrators page now includes an option to delete associated contacts when removing administrator accounts.

The Delete associated contacts toggle on the confirmation screen.

Fax Channel Removal

The Fax channel has been removed from the following pages:

Alert Default Settings
Send Alert
Contact Details

Copy Templates

Users can now copy existing custom alert and poll templates directly from the Templates page.

Configure Public Signup Group Link

The link to the Configure Public Signup Groups page has been removed. Public signup groups can be configured from the Public Groups page.

Usage Dashboard and Usage Events Label

The Usage Dashboard and Usage Events pages have been updated with a label informing administrators that usage data is refreshed daily and may not reflect today's activity.

Individual Recipients Opt Out

Recipients added under the 'Individual Recipient' section on the Send Alert form can now opt out of receiving future {{glossary.SMS}} and voice alert messages.

Resolved Problem Tickets

Note:
This information can only be viewed by CivicPlus staff but can be shared with customers, as needed.

A recently introduced problem that caused an issue creating a scheduled alert has been resolved.
Fixed a bug that allowed files without an extension to be uploaded using the File Management and Send Alert pages.
The pie chart that appears on a sent alert’s {{glossary.ETN}} delivery tab now correctly reflects the aggregated results of ETN calls.

February 3, 2026 Mass Notification Release Notes

Released Enhancements

Real-Time Delivery Method Updates