Administrators with specific permissions can access system usage data and subscribe to overage notifications. This enables proactive monitoring of alert usage and administrator activity.
The dashboard provides clear breakdowns of Emergency versus Non-Emergency alerts, detailed monthly usage trends, and total usage metrics that align with your organization’s contract provisions. Usage data is segmented by individual Administrator, supporting accountability and streamlined management of alerting activities. This enables organizations to monitor communication effectiveness, identify patterns, and ensure compliance with internal protocols and contractual limits.
Instructions
Navigate to Reports

View the Usage Dashboard

View Contract: Click to view the current usage limits for your organization
Emergency vs. Non-Emergency Usage: View the number of Emergency versus Non-Emergency sent alerts
Usage Over Time: See monthly usage trends
Admin Usage: View usage data segmented by individual Administrator account
If needed, adjust the Current Service Period to filter the usage report by

Navigate to Usage Events to view detailed information about each usage item

Apply Filters, as needed

Click Download to export a CSV file of the report
