January 14, 2026 Mass Notification Release Notes

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Released Enhancements

Premium Weather Alerts

Mass Notification now offers Premium Weather Alerts, enhancing automated NOAA weather alerts with improved accessibility, clarity, and branding.

What’s Included in Premium Weather Alerts

Automatic Language Translation

  • Weather alert messages are automatically translated into each recipient’s preferred language

  • Helps ensure critical weather information reaches non-English speakers clearly and reliably

Branded Emails & Voice Calls

  • Weather alert emails include your organization’s branding (logo, colors, sender details)

  • Voice alerts use a branded Caller ID so residents can easily identify who the alert is from

  • Designed to reduce confusion and increase trust during severe weather events

How It Works

  • Premium Weather Alerts build on existing NOAA / National Weather Service (NWS) automated alerts

  • Alerts continue to be delivered using email, text message, and voice calls (voice for warnings only)

  • Premium features apply automatically once enabled for your account

Why This Matters

Emergency communicators and public information officers rely on weather alerts to keep residents safe. Premium Weather Alerts help:

  • Reach a broader audience, including non-English speakers

  • Clearly identify alerts as coming from your organization

  • Improve reliability, clarity, and resident confidence during emergencies

Learn More