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Add and Manage Departments

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This article will show you how to add, edit, and delete a department.

Important Note

If a department has users assigned to it and is also in use on agenda content, you cannot delete the department. We recommend that you hide the department instead.

Add a Department

  1. Sign in to your solution if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the User and Global Settings tile:

    The User and Global Settings tile.

  4. Click the Departments tile:

    The Departments tile with a person and chart icon on the Global Settings page.

  5. Click the New Department button:

    The white, rectangular New Department button in the upper-right corner of the Departments section.

  6. Fill in the Add Department fields:

    Information fields on the Add Department modal.

    • Department Name (required): Provide a name for the department

    • Notes: Enter any additional comments or information about the department, if desired

    • Approver # (Number) 1 through 6: Use the Select Approver dropdown lists to select up to six department approvers, if desired

    • Default Approval Template: Choose a default approval template for this department, if desired

    • Hide From Department List: Check this checkbox to hide the department name from Department lists within the system, if desired

  7. Click the Create Department button to save the department and close the Add Department dialog, or click the Create and Add New button to save the department and automatically start work on another department:

    The green, rectangular Create Department button and blue, rectangular Create and Add New button on the Add Department modal.

  8. The department has been added:

    The Departments list with the new example department added.


Edit a Department

  1. Sign in to your solution if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the User and Global Settings tile:

    The User and Global Settings tile.

  4. Click the Departments tile:

    The Departments tile with a person and chart icon on the Global Settings page.

  5. Click the Edit tool (purple pencil icon) next to the department you wish to modify:

    The Edit button to the right of an example department name.

  6. Update the Edit Department fields as necessary:

    Information fields on the Edit Department modal.

    • Department Name (required): Edit the name for the department, if desired

    • Notes: Enter or edit any additional comments or information about the department, if desired

    • Approver # (Number) 1 through 6: Use the Select Approver dropdown lists to select up to six department approvers, if desired

    • Default Approval Template: Edit or select the default approval template for this department, if desired

    • Hide From Department List: Check this checkbox to hide the department name from Department lists within the system, if desired

  7. Click the Save Changes button:

    The green, rectangular Save Changes button in the lower-right corner of the Edit Department modal.

  8. The department has been edited:

    The Departments list with the new example department added.


Hide a Department

  1. Sign in to your solution if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the User and Global Settings tile:

    The User and Global Settings tile.

  4. Click the Departments tile:

    The Departments tile with a person and chart icon on the Global Settings page.

  5. Click the Hide toggle switch next to the desired department to hide the department within the system:

    A gray and white, rectangular toggle in the Hide column for an example department.

    Note:

    You can also hide a department using the Edit feature.

  6. The department will now be marked as hidden in your Departments list:

    An example hidden department in the Departments list.


Delete a Department

  1. Sign in to your solution if you have not already

  2. Navigate to the User Menu, then select the Settings option:The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the User and Global Settings tile:

    The User and Global Settings tile.

  4. Click the Departments tile:

    The Departments tile with a person and chart icon on the Global Settings page.

  5. Click the Delete tool (red trashcan icon) next to the department you wish to remove:

    The Delete button to the right of an example department.

  6. Click the Delete Department button on the pop-up that appears to confirm the deletion:

    The red, rectangular Delete Department button on the Delete Department confirmation pop-up.

  7. The department has been deleted:

    The updated Departments list with the example department deleted.

    Note:

    If you are attempting to delete a department that has users assigned to it and is being used on agenda content, you will be prevented from deleting it. The system will display a message that says, "Attention! You are unable to complete this action because this department has users assigned to it, and it is also in use on agenda content." In this situation, we recommend that you hide the department instead.

    The 'Attention! You are unable to complete this action' message which appears above the Departments List if a department cannot be deleted.