Important Notes
You can no longer update your password on the Agenda and Meeting Management Select site. You must navigate to your Single Sign-On Account Settings instead.
A user can no longer set a password for a different user. Instead, an email prompt will be sent to the user in order for them to reset their own password. In addition, passwords are no longer emailed to the user when they select Forgot Password; a reset password link is sent instead.
Your password needs to be sufficiently long and unique to be secure. New passwords cannot match the four most recently used passwords. All passwords are compared against a list of more than half a billion passwords from previous data breaches to ensure security.
Your password must be at least 8 characters in length and contain characters from both of the following categories:
English characters (A through Z)
Base 10 digits (0 through 9)
Instructions
Sign in to your solution if you have not already
Navigate to the User Menu, then select the Preferences option:
Click the CivicPlus Platform link:
Note:
You cannot update your password on the Single Sign-On site. You must navigate to your Account Settings.
You will be redirected to your Single Sign-On account
Click the Password and Security tab:
Enter your New Password and Confirm the Password:
Note:
View the Password Requirements.
Click the Update Password button:
Your password has been changed