Documentation Index

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Event Media Overview

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The Event Media view provides information about media files associated with an event, including playback settings, media services, and viewership metrics.

The Event Media View for an uploaded event recording.

Access Event Media

  1. Sign in to your site if you have not already

  2. Navigate to the Events module:

    The Events module button in the dashboard's left-hand navigation menu.

  3. Select the desired event:

    An example event in the events list.

  4. Navigate to the View menu and click the Event Media option from the dropdown list:

    The View menu with the Event Media option highlighted.

  5. You will be directed to the Event Media view:

    The Event Media View for an uploaded event recording.


Event Media

Playback

The Event Media playback section includes media playback metrics, a built-in media player, and an editable Tags field.

The Event Media section's Playback subsection on the Event Media View.

Playback Metrics

The playback metrics area displays viewership information for the media associated with an event. The following metrics are tracked by CivicPlus Media:

Playback Metric

Description

Public Portal Plays

The number of times the media was played from the Public Portal.

Total Plays

The total number of times the media was played across all supported viewing locations. This value includes Public Portal and Board Portal plays, internal plays within the Agenda and Meeting Management Select Admin interface, embeds, and any additional playback sources.

Note: Total Plays will be equal to or greater than Portal Plays.

Total Time

The total time for media playback in 00:00:00 format (Hours:Minutes:Seconds)

Timestamps

The number of timestamps that have been applied to the media within CivicPlus Media

Media Player

You can use the built-in media player to the right of the playback metrics to watch or listen to media that has been added to an event. The media player’s controls allow you to play and pause the recording, set the volume, select a playback speed, and quickly download the media file and any associated media files.

Tags

You can use the Tags field to add an existing system tag to your event media. Adding tags will make it easier to find your media in the Admin Portal and Public Portal by making the tag a searchable keyword for the media file.

Media File

The Event Media section also includes a Media File area with additional details about the uploaded media file.

The Event Media section's Media File subsection on the Event Media View.

The Media File section includes the following, when available

  • File Name: The name of the media file

  • Date and Time Uploaded: The date and time the file was added to the system

  • Uploaded By: The user who added the file to the system (if applicable)

  • Actions

    • Upload (green cloud and up arrow icon): Upload a media file to the event

    • Download (purple monitor and down arrow icon): Download a copy of the media file to your device

    • Embed (blue angled brackets icon): Get an embed code for the media file

    • Copy Link (black chainlink icon): Copy a link to the media file

    • Delete (red trash can icon): Remove the media file from the associated event


Media Services

The Media Services section displays any media services files associated with the event media.

The Media Services section on the Event Media View.

CivicPlus Media supports:

  • Closed Captions

  • Transcripts

  • Translations

  • Other accessibility services

The following information is provided for media services files, when available:

  • Status: The current state of the file (for example, In Progress, Uploaded, Completed, or Failed)

  • Service: The name of the media service when ordered within CivicPlus Media (for example, Transcription or Machine Translation)

  • File Name: The name of the file

  • File Type: The file format

  • Uploaded: The date that the file was added to the system

  • Uploaded By: The name of the user that uploaded the file or ordered the media service within CivicPlus Media

  • Actions

    • Download (purple monitor and down arrow icon): Download a copy of the media service file to your device

    • Delete (red trash can icon): Remove the media service file from the associated event