---
title: "Generate AI Minutes Summaries"
slug: "generate-ai-minutes-summaries"
description: "Learn how AI Generated Minutes creates AI summaries from closed captions or Zoom transcripts in Events and Meetings, with review and editing in AI Minutes."
status: "new"
updated: 2026-10-22T13:48:54Z
published: 2026-10-22T13:48:54Z
canonical: "www.civicplus.help/generate-ai-minutes-summaries"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.civicplus.help/llms.txt
> Use this file to discover all available pages before exploring further.

# Generate AI Minutes Summaries

AI Generated Minutes creates AI summaries for each agenda section and item from a closed caption or Zoom transcript file. This article shows you how to start that process, either from the Events module or the Meetings module. Once your summaries are ready, you can review and edit them in the AI Minutes view.

> [!NOTE]
> Important Notes:
> 
> - This feature is only available to organizations with [AI Generated Minutes](/meetings-select/docs/ai-generated-minutes-overview) enabled. Contact your [Customer Success Manager](https://www.civicplus.com/customer-success-manager/) or Account Manager to learn more.
> - Before you can generate AI summaries for meetings of a given type, AI Generated Minutes must be [set up for that meeting type](/meetings-select/docs/set-up-ai-generated-minutes), including enabling it and selecting a reference example.
> - A meeting’s agenda **must already be published to the Public Portal** before you can generate AI summaries for its minutes.

## Generate AI Minutes Summaries from the Events Module

This section will walk you through generating AI summaries from within the Events module.

[Embedded content](https://www.iorad.com/player/2781945/Meetings-Select--Generate-AI-Minutes-Summaries-from-the-Events-Module-Tutorial?iframeHash=trysteps-1&lang=en&src=iframe)

1. [Sign in to your site](/meetings-select/docs/sign-in-to-your-site) if you have not already
2. Ensure the relevant agenda has already been [published to the Public Portal](/meetings-select/docs/publish-files-to-the-public-portal#publish-files-to-the-public-portal)
3. Navigate to the **Events module**:

![The Events module button in the dashboard's left-hand navigation menu.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Events module tab - AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)
4. Select the **event** that you want to generate AI summaries for:

![An example event card in the Events module.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/September%209%202026%20Event%20Card%20-%20AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)
5. Navigate to the **View menu** and select the **Event Media option** from the dropdown list:

![The View menu dropdown with the Event Media option highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Parks%20Committee%20View%20Menu%20Event%20Media%20-%20AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)
6. Navigate to the **Media File section** and [upload a video or audio file](/meetings-select/docs/upload-media-for-on-demand-playback) for the event, if desired:

![The gray, square Upload button with a green cloud and up-arrow icon in the Media File section.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Media File Upload Button - AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)

> [!WARNING]
> Note:
> 
> A video or audio file **is not required** to generate AI summaries. A recording may already be listed here, either because it was saved automatically or uploaded manually.
7. Navigate to the **Media Services section** and [upload a closed caption or Zoom transcript file](/meetings-select/docs/upload-a-media-services-file) for the event, if needed:

![The white, rectangular Upload/Order Media Services button to the right of the Media Services header.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Event Media View Upload Order Media Services - AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)

> [!NOTE]
> Important Note:
> 
> A closed caption or Zoom transcript file **is required** to generate AI summaries. A file may already be listed here, either because it was saved automatically or uploaded manually. If one is not already present, upload a file before continuing.
8. Click the **Generate AI Summaries button** (sparkles icon) to have the system start generating your AI summaries:

![A Generate AI Summaries icon in the Media Services section of an Event Media page.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Event Media Generate AI Summaries - AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)
9. The **AI Summary Generation process** will begin

> [!WARNING]
> Notes:
> 
> - The AI Summary Generation process can take **2 to 5 minutes** for **every 60 minutes of meeting length**.
> - If you need to regenerate AI summaries for any reason, click the **Regenerate AI Summaries button**. This replaces all current AI summaries for the event. You can also do this from the AI Minutes view. Results can vary from one generation to the next, so always review and edit summaries before finalizing.
> 
> ![The Regenerate AI Summaries button for an example closed caption file on the Event Media view.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Media%20Services%20Regenerate%20AI%20Summaries%20-%20AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)
10. Navigate to the **Meetings module** and open the **AI Minutes view** for the event to begin [reviewing and editing your minutes draft](/meetings-select/docs/review-and-edit-an-ai-minutes-draft)

---

## Generate AI Minutes Summaries from the Meetings Module

This section walks you through generating AI summaries from within the Meetings module. Along the way, you’ll encounter one of two banners depending on whether a closed caption or Zoom transcript file already exists for the meeting, each leading to a different path to get your summaries generated.

[Embedded content](https://www.iorad.com/player/2781914/Meetings-Select--Generate-AI-Minutes-Summaries-from-the-Meetings-Module-Tutorial?iframeHash=trysteps-1&lang=en&src=iframe)

1. [Sign in to your site](/meetings-select/docs/sign-in-to-your-site) if you have not already
2. Ensure the relevant agenda has already been [published to the Public Portal](/meetings-select/docs/publish-files-to-the-public-portal#publish-files-to-the-public-portal)
3. Navigate to the **Meetings module**:

![The Meetings Module option in the left-hand navigation menu.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Meetings module tab - AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)
4. Select the **agenda** that you want to generate AI summaries for:

![An example agenda tile in the Meetings module.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/September%209%202026%20Agenda%20Card%20-%20AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)
5. Click the **Go to Minutes button**:

![A white, rectangular Go To Minutes button below the User Menu and the Edit Agenda Settings button.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Go to Minutes Button - AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)
6. Navigate to the **View menu** and select the **AI Minutes option** from the dropdown list:

![An example Minutes module View menu with the AI Minutes option highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/View%20Menu%20AI%20Minutes%20-%20AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)
7. You will be directed to the **AI Minutes view** for the selected meeting:

![An example AI Minutes view without a recording or any AI summaries.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/AI%20Minutes%20View%20Blank%20With%20Caption%20File%20-%20AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)

> [!NOTE]
> Important Note:
> 
> What you see on screen depends on whether a closed caption or Zoom transcript file already exists for the meeting. If one is available, a banner lets you generate AI summaries right away, covered in **step 8**. If one isn’t available yet, a different banner directs you to add a media source first, covered in **step 9**.
8. If a closed caption or Zoom transcript file is already available for the meeting, you will see a **Create AI discussion summaries banner**; click the **Create AI summaries button** on the banner to start generating your AI summaries:

![The Create AI summaries button on the Create AI discussion summaries banner for example draft minutes.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Create%20AI%20Discussion%20Summaries%20Banner%20Button%20-%20AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)
  1. The **AI Summary Generation process** will begin:

![Example draft minutes with the Generating discussion summaries banner.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Draft%20Minutes%20Generating%20Discussion%20Summaries%20-%20AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)

> [!WARNING]
> Note:
> 
> The AI Summary Generation process can take **2 to 5 minutes** for every **60 minutes of meeting length**.
  2. When the AI Summary Generation is complete, click the **Refresh to show summaries button** on the **AI summaries created banner** to insert the summaries into your minutes draft:

![The Refresh to show summaries button on the AI summaries created banner.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/AI%20Summaries%20Created%20Banner%20Refresh%20Button%20-%20AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)
  3. You can begin [reviewing and editing your minutes draft](/meetings-select/docs/review-and-edit-an-ai-minutes-draft)

1. If a closed caption or Zoom transcript file is not yet available, you will see a **Caption file not uploaded banner**; click the **Media Source button** on the banner to add a media source:

![The Media source button on a Caption file not uploaded banner in the AI Minutes view.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Caption%20File%20Banner%20Media%20Source%20Button%20-%20AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)
  1. On the meeting’s Event Media view, navigate to the **Media File section** and [upload a video or audio file for the meeting](/meetings-select/docs/upload-media-for-on-demand-playback), if desired:

![The gray, square Upload button with a green cloud and up-arrow icon in the Media File section.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Media File Upload Button - AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)

> [!WARNING]
> Note:
> 
> A video or audio file **is not required** to generate AI summaries. A recording may already be listed here, either because it was saved automatically or uploaded manually.
  2. Navigate to the **Media Services section** and [upload a Closed Caption or Zoom transcript file](/meetings-select/docs/upload-a-media-services-file) for the meeting, if needed:

![The white, rectangular Upload/Order Media Services button to the right of the Media Services header.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Event Media View Upload Order Media Services - AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)

> [!NOTE]
> Important Note:
> 
> A closed caption or Zoom transcript file **is required** to generate AI summaries. A file may already be listed here, either because it was saved automatically or uploaded manually. If one is not already present, upload a file before continuing.
  3. Click the **Generate AI Summaries button** (sparkles icon) to have the system start generating your AI summaries:

![A Generate AI Summaries icon in the Media Services section of an Event Media page.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Event%20Media%20Generate%20AI%20Summaries%20-%20AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)
  4. The **AI Summary Generation process** will begin

> [!WARNING]
> Notes:
> 
> - The AI Summary Generation process can take **2 to 5 minutes** for **every 60 minutes of meeting length**.
> - If you need to regenerate AI summaries for any reason, click the **Regenerate AI Summaries button**. This replaces all current AI summaries for the event. You can also do this from the AI Minutes view. Results can vary from one generation to the next, so always review and edit summaries before finalizing.
> 
> ![The Regenerate AI Summaries button for an example closed caption file on the Event Media view.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Media Services Regenerate AI Summaries - AMMS.png?sv=2026-02-06&spr=https&st=2026-10-28T03%3A17%3A30Z&se=2026-10-28T04%3A17%3A30Z&sr=c&sp=r&sig=mu8Iz8OD3wYEf5h9LIyt1g5WhhrLzk9lHjE4Y%2FsvUbk%3D)
  5. Navigate back to the **Meetings module** and open the **AI Minutes view** for the event to begin [reviewing and editing your minutes draft](/meetings-select/docs/review-and-edit-an-ai-minutes-draft)

Artificial Intelligence

## Related

- [AI Generated Minutes Overview](/ai-generated-minutes-overview.md)
- [AI Summary Generation Status Banners](/ai-summary-generation-status-banners.md)