The following email was sent to customers with Agenda and Meeting Management Essential and a Drupal 10 Municipal Websites Open website on March 30, 2026:
Subject: Important Product Updates from CivicPlus
Body:
“Hi there,
We are reaching out today to share an important update regarding your Municipal Websites Open and Agenda and Meeting Management Essential solutions.
Our team’s goal is always to deliver innovative solutions that meet your evolving needs and empower you to drive impact in your community. We continually seek input and feedback from our customers to ensure our solutions hit the mark, and these conversations have revealed opportunities to better meet the long-term needs of your team and community.
Drupal 10: Over the past several months, we have worked closely with migrated customers to better understand what local governments need most from their website platforms. Based on that feedback, we have identified opportunities to better support those needs with a more purpose-built, long-term solution.
Agenda and Meeting Management Essential: Through ongoing conversations and our partnerships with over 1,600 Agenda and Meeting Management customers, we have learned that long-term needs around minutes, meetings, and agendas are unlikely to be met using our Essential product.
Based on that feedback, Municipal Websites Open and Agenda and Meeting Management Essential will reach end-of-life on June 30, 2027. To ensure we’re meeting your evolving needs, we will provide a coordinated transition to two long-term, integrated, and fully supported solutions: Central Starter and Agenda and Meeting Management Select.
Shifting to Central Starter and Select enables you to modernize both your website and your agenda and meeting workflows while increasing security and accessibility compliance. Together, these integrated platforms provide the core functionality you rely on today with expanded capabilities, enhanced compliance support, and a foundation designed to grow with your community.
Unlock expanded website and agenda management capabilities with drag-and-drop website editing, beautiful pre-built website layouts, advanced agenda creation tools, agenda document versioning, and greater platform customizations
Support ADA compliance and security with GovRAMP Ready platforms aligned to the NIST framework and WCAG standards
Boost ease-of-use with streamlined content management, automated agenda and packet creation, and AI-assisted tools designed to help draft website copy and meeting minutes
Enhance resident experiences and build greater transparency with accessible public meeting publishing, live and on-demand video streaming, intuitive website navigation, interconnected news and alerts, and streamlined access to the information and services your community relies on
Strengthen stability and long-term growth with solutions already trusted by thousands of local governments and designed to integrate seamlessly across the Civic Impact Platform, including our PDF accessibility tool DocAccess
Planning Your Transition:
We understand that planning for two transitions requires thoughtful coordination. Your migration will begin with a unified kickoff that brings all stakeholders together to align on goals, sequencing, and timing. We are committed to making this transition as seamless as possible for you.
What’s Next?
To see Central Starter and Select in action and learn more about what to expect during your coordinated migration, we invite you to join any of our upcoming webinars:
Wednesday, April 29th: Take a deep dive into Agenda and Meeting Management Select, with a focus on clerk workflows and connections within the Civic Impact Platform.
Thursday, April 30th: Join us to explore Central Starter during this special overview for Drupal customers.
If you are ready to start planning your coordinated migration or would like to connect with your account team to discuss your timeline, please reach out here, and we will be in touch.
For additional information, please explore our Help Center resource page, which provides an implementation overview, informational videos, and more.
If you have any immediate questions, please contact your Account Manager. We are here to support you every step of the way!
- Your CivicPlus Team”