Manage Global Email Notification Settings

Agenda and Meeting Management Select users can be opted into or out of global email notifications by their administrators. If a system email notification has been enabled globally, all users will be opted into receiving it by default. However, if a system email notification has been enabled with the User Preference option toggled on, individual users can choose whether they receive the notification.

There are 3 setting combinations for each email notification:

• Global Account Setting On + User Preference On: The email notification is active in your system. Users can choose to turn the notification on or off on an individual basis.

• Global Account Setting On + User Preference Off: The email notification is active in your system. All users within the system will receive the notification if it applies to them.

• Global Account Setting Off + User Preference Off: The email notification is inactive in your system. No users will receive the notification.

This article will show how to enable or disable global email notifications and the User Preference option. For a complete list of notifications, see our Email Notifications Master List.

Important Notes

• CivicPlus does not recommend specific notifications, since notification preferences are subjective.

• If you toggle a User Preference from off to on, that will reset the preference for everyone and turn it on for all users.

• There is no way to impact email notifications for specific users; they must log in to manage their User Preferences.

• The notifications enabled or disabled within the Board Portal and Public Portal do not have a User Preference toggle.

Instructions

1. Sign in to the system if you have not already

2. Navigate to the User Menu, then select the Settings option

3. Click the Meetings tile

4. Click the Email Settings tile

5. In the Email Notifications section at the top of the page, toggle the Global Account Setting to the right of each email notification as desired

   • On (toggle appears green and white): Enable the email notification for all users

   • Off (toggle appears gray and white): Disable the email notification for all users

   Note:

   For a complete list of Global Account Setting notifications, see our Email Notifications Master List.

6. Toggle the User Preference setting to the right of each email notification with the Global Account Setting toggled "on" as desired

   • On (toggle appears green and white): Allow users to manually opt in or out of receiving the email notification

   • Off (toggle appears gray and white): Remove users' ability to manually opt out of receiving the enabled email notification

     Notes:

     • An email notification's Global Account Setting must be toggled on to make changes to its User Preference toggle.

     • The notifications enabled or disabled within the Board Portal and Public Portal do not have a User Preference toggle.

     • For a list of the email notifications with a User Preference toggle, see our Email Notifications Master List.

7. Click the Save Changes button to save all email settings

8. The global email notification settings have been updated