You can pause a live stream and show a custom message in the video player to let viewers know the meeting is temporarily paused. This feature is often used when a board or council leaves a public meeting for an executive or closed session and plans to return later.
Pausing the stream only stops the public live stream. The local recording and incoming video feed will continue.
Best Practice Recommendation: After unpausing the stream, wait a few seconds before starting the next part of the meeting to allow a short buffer of silence or non-essential content. This helps prevent viewers from seeing or hearing unintended content.
Important Notes
Pausing a live stream does not stop the incoming video feed from the encoder. The system will continue receiving the stream while viewers see the pause message.
Live streams also have a standard, short delay. When the stream is unpaused, playback may resume from slightly earlier buffered content. Because of this, viewers may briefly see or hear content from just before the stream was unpaused when the meeting resumes.
The pause feature and custom pause message only work in the Public Portal media player. They do not work for embedded live streams.
Instructions
Sign in to your solution if you have not already
Navigate to the Events module:
Select the desired event:
Navigate to the View menu, and click the Live Meeting and Timestamp option from the dropdown list:
Note:
The default view is Event Details.
Check the Show Pause Message checkbox and add a message in the text box, if desired:
Notes:
An event's pause message can be edited regardless of whether the event has been set to "Live" or not.
You can use the text and paragraph formatting tools to edit the display of the pause message, if desired:
Click the Pause Stream button to stop the stream temporarily:
When your Executive or Closed session is complete, click the Resume Stream button to restart your live stream:
Wait a few seconds before starting the next part of the meeting to allow a short buffer of silence or non-essential content; this helps prevent viewers from seeing or hearing unintended content due to the live stream delay