Cannot Add a Redirect

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Learn how to identify and troubleshoot some of the reasons why you can't add a Redirect to your domain.

Reserved URLs

If you are not able to add a redirect, you may get a prompt that says the URL is reserved.

Redirect errors from URL is reserved.

This occurs when part of the From URL is linked to a redirect that is already active on your website and cannot be changed. This is most often related to a feature (such as /calendar) or a hard-coded page (such as accessibility). These already have set destinations and cannot be used.

Overwriting

You may receive an error about a From URL not being able to add a redirect due to the risk of overwriting.

Redirect errors from URL will overwrite.

This means that the From URL already exists within the system. This can be under either All Sites or under a specific URL.