--- title: "Search the Help Center" slug: "search-the-help-center" description: "Learn how to effectively search CivicPlus Help Centers, filter results, and utilize AI responses for quick answers to your queries." updated: 2025-11-21T21:16:07Z published: 2025-11-21T21:16:07Z canonical: "www.civicplus.help/search-the-help-center" --- > ## Documentation Index > Fetch the complete documentation index at: https://www.civicplus.help/llms.txt > Use this file to discover all available pages before exploring further. # Search the Help Center This article explains how to search our CivicPlus Help Centers. When you enter a search term, you will see a list of related articles and categories. You can also choose to view an AI-generated response that pulls content from helpful resources in the Help Center. ## Access the Search Bar You can access the Help Center search in two locations: - **On the Homepage ![Search bar on the homepage of the help center.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Home%20Page%20Search%20Bar.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A59%3A34Z&se=2026-11-12T17%3A59%3A34Z&sr=c&sp=r&sig=RXo7oq4QM3yd6KIp8R8iDTkFZ9mTBq7lfsDgeCc8k28%3D)** - **Above the article navigation menu ![Search bar highlighted in documentation interface for easy navigation and access.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Article%20Navigation%20Search.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A59%3A34Z&se=2026-11-12T17%3A59%3A34Z&sr=c&sp=r&sig=RXo7oq4QM3yd6KIp8R8iDTkFZ9mTBq7lfsDgeCc8k28%3D)** --- ## Search the Help Center The search will populate with a list of suggested articles and categories as you type. You can either click on one of the items in the list or hit Enter to view an AI-generated response to your search. ![Search bar highlighted in documentation interface for easy navigation and access.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Search%20Results.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A59%3A34Z&se=2026-11-12T17%3A59%3A34Z&sr=c&sp=r&sig=RXo7oq4QM3yd6KIp8R8iDTkFZ9mTBq7lfsDgeCc8k28%3D) ### AI Response If you click on the **Ask Eddy AI** box or hit **Enter** on your keyboard, an AI-generated answer to your search will appear. The response will cite the Help Center resources it used to summarize the answer. You can click the thumbs-up or thumbs-down icons to note whether it answered your question appropriately. You can also type a response to continue asking the AI bot for more information. ![The AI generated response area in the search menu.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/AI%20Response%20in%20Search.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A59%3A34Z&se=2026-11-12T17%3A59%3A34Z&sr=c&sp=r&sig=RXo7oq4QM3yd6KIp8R8iDTkFZ9mTBq7lfsDgeCc8k28%3D) ### Filter Search Results Click the **Filters icon** to the left of the search bar to refine results. You can also click the **More article filters** link in the bottom right corner of the search menu to view additional filter options. ![The filters icon to the left of the search bar and the More article filters link in the bottom right corner.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Filters%20Icon%20and%20More%20Article%20Filters.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A59%3A34Z&se=2026-11-12T17%3A59%3A34Z&sr=c&sp=r&sig=RXo7oq4QM3yd6KIp8R8iDTkFZ9mTBq7lfsDgeCc8k28%3D) - **Search Category Titles:** Displays category titles and articles containing the search keyword. - **Workspace:** Filters results within the selected workspace - **Current Workspace:** Searches the active workspace. - **All Workspaces:** Includes all workspaces, including API documentation. - **Specific:** Allows you to select specific workspaces to search. #### More Article Filter Options ![Filters for workspace, language, tags, contributors, date, and categories in agenda creation.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Filters%20Left%20Hand%20Menu.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A59%3A34Z&se=2026-11-12T17%3A59%3A34Z&sr=c&sp=r&sig=RXo7oq4QM3yd6KIp8R8iDTkFZ9mTBq7lfsDgeCc8k28%3D) - **Workspace:** Filters results within the selected workspace - **Current Workspace:** Searches the active workspace. - **All Workspaces:** Includes all workspaces, including API documentation. - **Specific:** Allows you to select specific workspaces to search. - **Language:** Filters results by language: - **Current language:** Searches the active language. - **All languages:** Includes all supported languages. - **Specific:** Allows selection of specific languages in your knowledge base. - **Tags:** Narrow results to articles containing the selected tags. - **Contributors:** Filter search results by contributors (article editors) - **Date:** Filter results by a specific date range - **Categories:** Select categories to refine the search results to articles or pages belonging to those categories. --- ## Search Term Tips - Use double quotes **(")** around a word or phrase to find content that **includes all** of those words. For example, *"meeting agenda"*. - Use the minus sign **(-)** in front of a search term to find content that **does not include** that word or phrase. For example, *account -password*. Artificial Intelligence Application Programming Interface. A set of rules that allows programmers to develop software for a particular operating system without having to be completely familiar with that operating system.