Released Enhancements
CivicPlus Agent Widget Meets Residents Where They Read
Give visitors an instant answer without sending them on a hunt for it. The new CivicPlus Agent widget lets administrators add a contextual "ask me" button anywhere on a home or interior page, right next to the content it relates to. Set your own button label and a preset question. When a visitor clicks the button, CivicPlus Agent opens right there on the page with that question already answered. There is no searching, no navigating away, and no starting from scratch.
This gives visitors fewer clicks to the answer and more confidence they have found the right information. This feature requires a CivicPlus Agent purchase.
FAQ Widgets Can Now Target Subcategories
FAQ widgets just got more precise. Administrators can now narrow a widget's content source down to specific subcategories, not just top-level categories. This makes it easy to show a tightly focused set of questions. For example, you can show only "Household" recycling FAQs on the household waste page, instead of the full Recycling list. You can select multiple subcategories at once. Existing category-based widgets continue to work exactly as they do today, so you don’t need to reconfigure anything unless you want the new precision.
The result: residents land on a page and see only the FAQs relevant to what they are looking at. This means less scrolling, less scanning, and faster answers.
Accessibility Enhancements
Search Results Now Preserve Accessible Page Structure: Corrected an issue with the Search Results page. Direct visits now include the expected document language, page title, and heading structure. Search results also keep the correct heading hierarchy after dynamic updates.
Related Documents Headings Now Follow the Page Hierarchy: Updated the heading levels in the Related Documents widget. They now follow a logical order. This gives clearer structure for visitors using assistive technology.
Navigation and Menu Accessibility Improved Sitewide: Improved navigation landmarks, menu roles, list structure, accessible names, and keyboard behavior. This applies to secondary navigation, main navigation, Pages widgets, and mega menus.
Graphic Links Accessibility Improved: Corrected accessible names and navigation labeling for Graphic Links widgets. Repeated links and widget navigation now give clearer context for screen-reader users.
Info Advanced Accessibility and Heading Structure Improved: Corrected heading hierarchy and improved contrast for configured Info Advanced content. This gives clearer page structure and better readability.
News Flash Accessibility and Landmark Behavior Corrected: Improved News Flash heading structure, link naming, page landmarks, and default styling. News Flash content is now clearer and more consistent across navigation paths.
Content Widget Accessibility Improvements Completed: Improved accessibility for content widgets. Corrected heading levels and marked decorative byline graphics for assistive technology.
Date Picker Keyboard Focus Improved: Updated date picker behavior. Users can now activate the previous and next month controls with Enter or Space. Focus stays in place after the action.
News Flash Styling Persists After Breadcrumb Navigation: Fixed a styling issue. It could occur after visitors used breadcrumb links on News Flash pages.
Main Menu and Mega Menu Behavior Improved: Corrected menu open-state behavior. Fixed a mobile issue that could prevent the Mega Menu from opening or cause the Main Menu to stay open unexpectedly.