When you log in, you will have 1 hour of session time, and that cannot be modified or extended by taking actions. If you are experiencing trouble logging in again, clear your local browser and DNS caches and continue using the site.
Important Note:
This article applies only to customers not on CivicPlus's centralized authentication and organization management platform. For customers on that platform, authentication is restricted to 60 minutes by the platform and cannot be changed.
If this does not resolve the issue, contact Support.