View a Map of All Requests

In the original RequestTracker, you can view a Map of all Requests. This allows you to view where Requests are coming from.  

Important Note:

All sales before July 1, 2020 will have this version of the CRT™. If your contract started after this date, please view the information for the new CRT package.

Who can use this feature?

System Administrators | Owners | Publishers | Authors

Instructions

1. Navigate to Modules > Content > RequestTracker

2. Click Map Requests at the top of the page

3. Apply Filters, if needed

   • Starting/Ending: Create a date range

   • Search: Enter keywords to find specific requests

   • Show:

     • Open: View open requests

     • Closed: View closed requests

     • Assigned: View assigned requests

     • Unassigned: View unassigned requests

     • Assignees: View requests assigned to specific people

   • Request Types: Only view Requests from specific categories or Request items

4. Click Apply

5. View map

   • Map/Satellite: Choose map view to view the normal grid map, choose Satellite to view the terrain