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Virtual Webmaster Overview

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The Municipal Websites Central Virtual Webmaster service allows CivicPlus to help you keep your website up-to-date and relevant while saving you time. Virtual Webmaster services give you access to a team of content and website experts who can make additions and changes to your content, as well as provide recommendations and perform reviews of your site when needed.

How You Benefit

Our team:

  • Makes desired updates to your site to save you time.

  • Provides content recommendations to increase usability.

  • Provides content development services after launch (limited to contracted time)


Features

The following features are included in the Virtual Webmaster package:

  • A team of content experts to help update your site and answer questions

  • 5 hours of content attention per month (based on the package purchased)

  • Access to advice and recommendations from one of our team members

  • Small graphic design changes, such as widget skins, graphic buttons, or banner images

Our Virtual Webmaster Service is commonly used to:

  • Add pages

  • Rearrange navigation

  • Update existing content

  • Complete module entries

  • Perform site reviews for usability

Customers who currently take advantage of our Virtual Webmaster service have utilized this service to:

  • Add monthly meeting agendas and minutes

  • Post upcoming events to the calendar

  • Create new sections or pages for their content

  • Correct spelling and broken links

  • Update graphic buttons

  • Change homepage banner images


Request Turnaround

Most requests for content changes can be accommodated within 48 business hours of receipt. However, limitations and restrictions on turnaround may apply to larger or exceptionally complicated requests.


Virtual Webmaster Welcome

After purchasing the Virtual Webmaster service, you will be introduced to one of our team members, who will send you information on how and when to submit content, schedule  work sessions on specific questions/topics, and answer any other questions you may have about the process.


Cost and More Information

To obtain a Virtual Webmaster Package, you will need to contact your Customer Success Manager for pricing and implementation information. If you do not know who your Customer Success Manager is, contact CivicPlus Support.