CivicPlus Support Statement

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CivicPlus Support staff can help you with logging in using the correct email address according to what was submitted on the Access and Waiver Form.

CivicPlus Support can change your organization's Google Analytics user upon request, in writing.

CivicPlus Support can provide basic data collection troubleshooting to determine if the issue lies with custom development done by CivicPlus or is a standard Google Analytics metric.

CivicPlus Support cannot provide how-to tutorials on a client-by-client basis. Your best resource is the extensive Google Analytics Help Center available online.

CivicPlus Support cannot set up custom configurations: such as, but not limited to: Reports, dashboards, or settings within your Google Analytics accounts.

The Google Analytics Help Center and CivicPlus Help Centers for Municipal Websites Central and Municipal Websites Evolve should be utilized for questions on how to best use Google Analytics.