The following email was sent to customers with Drupal 7 Municipal Websites Open websites on March 30, 2026:
Subject: Important Product Update from CivicPlus
Body:
“Hi there,
We are reaching out to share an important update regarding your Municipal Websites Open version Drupal 7 solution and next steps in your migration journey.
Over the past year, we’ve been working closely with Drupal 7 customers like you to transition to a long-term, fully supported website solution. Throughout that time, we’ve shared updates on the steps taken to ensure your site has remained live and secure while we refined the right path forward based on customer feedback.
Today, we want to share that Municipal Websites Open (Drupal 7) will reach end-of-life on June 30, 2027. For this reason, it is urgent that we connect with your team to begin planning next steps.
Planning Your Transition
While June 2027 may feel far out, starting as soon as possible will ensure we’re able to take a thoughtful, well-planned approach to your migration, giving your team time to align internally, answer questions, and ensure all stakeholders feel confident in the path forward. Our team is here to partner with you to make this process as smooth and predictable as possible. We will also be sharing additional details and resources in the coming months to help guide your planning and next steps.
What’s Next?
If you haven’t already connected with your account team to begin planning your transition, please reach out here. Your account team will connect with you to talk through your options, next steps, and pricing. Our team is dedicated to partnering with you during every step of this transition.
If you have any immediate questions, please contact your Account Manager. We are here to support you every step of the way!
- Your CivicPlus Team”