Frequently Asked Questions Video

Prev Next

In this video, you will find:

  • How to create an FAQ (Frequently Asked Question) to be listed on the department webpage

  • Typical locations where FAQs can be viewed on the website

  • Where to enter the Question and Answer

  • How to create a link to another website or other webpage on your website in the Answer (free-form area).

    • Creating a link to another page on the website using the pathname within the Cabinet

  • Keep the latest FAQ added at the top of the list

  • How to update Display Options settings

    • Disable Sidebars to have Bulletin appear across the full width of the webpage

    • Display a link to the FAQ on the Where Do I Go For webpage (i.e. Find It Fast, How Do I, Services A - Z)

  • Embed a video posted to YouTube or Vimeo to the webpage

  • Use the Review on Date option to ensure you keep this FAQ up to date

  • The method to schedule the FAQ to be automatically posted and removed from the website on certain dates and times