Anticipated Fulfillment Date

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What is the Anticipated Fulfillment Date setting? Agencies now have the option to track an Anticipated Fulfillment Date for each request. This is a new date field on the request page that can be entered and updated at any time. This field was designed for Washington reporting requirements, however, it can be used by any agency that needs to track a particular date that is not already tracked automatically. The Anticipated Fulfillment Date can be included as a field in the All Requests Excel export.

Important Notes

  • Only Admins can turn on the Anticipated Fulfillment Date field.

  • Admins, Department Admins, and Publishers can set the Anticipated Fulfillment Date on a request.

  • When the box isn't checked for "Anticipated Fulfillment Date" in Portal Settings, the field will not show up on requests.

  • The requester cannot see the anticipated fulfillment date and does not get notified when it is established or changed.

Enable the Anticipated Fulfillment Setting

  1. Sign in to your portal

  2. Select the Admin drop-down menu in the upper right-hand corner of the portal and click Portal Settings

  3. Click Anticipated Fulfillment Date in the left-hand navigation menu, under the Policies heading The Anticipated Fulfillment Date option is highlighted in the Portal Settings options on the navigation menu.

  4. Check the box for Include an anticipated fulfillment date on requests (visible to staff only)? The checkbox for 'Include an anticipated fulfillment date on requests visible to staff only?' is enabled and highlighted.

  5. Click the rectangular, blue Save button below the setting option The rectangular, blue Save button is highlighted below setting option.