Change the Due Date for a Request

This article explains how to change the due date for an existing request in your portal. It also covers how to add an optional comment explaining the change.

Who can use this feature?

Administrators | Department Administrators | Publishers

Important Note:

Changing a due date may have legal consequences. As a result, it is a last-resort option that must be used responsibly. Make sure to check the laws in your area before changing a due date.

Instructions

1. Sign in to your portal

2. Open the request with the due date you want to change:

   

3. Click the Edit request due date button (pencil icon) next to the current request Due date:

   

4. Enter the desired New due date:

   

   Note:

   You can also click the calendar icon to open a calendar picker that you can use to select the new due date, if desired:

   

5. Enter Comments that explain a reason for changing the due date, if desired:

   

   Note:

   This step is optional.

6. Click the Save date button:

   

7. The due date has been changed