Every month, the NextRequest Customer Experience team puts on a series of webinars. Please see below for session descriptions, live webinar registration, and on-demand webinars.
These webinars provide a general overview of processes and functionality but are not tailored to a specific portal. For portal-specific questions, please contact Support.
Register for Live Webinars
Register for a live session below.
Staff Refresher Training
This live training provides an overview of managing a records request from start to finish and personal settings. Topics include uploading documents, redacting documents, sending messages, tracking staff time, and closing requests. Register for Staff Refresher Training.
Administrator Refresher Training
The live training provides an overview of Administrator functions and how to set up your portal. Topics include portal configuration, creating templates, alerts, user and department management, tags, and reporting. Register for Administrator Refresher Training.
On-Demand Webinars
RapidReview Webinar
Download a TXT transcript of the recording: RapidReview Webinar Transcript (TXT)
Learn more about the RapidReview module. RapidReview enables you to batch-redact many files at a time and zip files for release. Draft redactions so that you can collaborate and review with other teams. Extract and de-duplicate PST files and email threads to make a review faster. Learn how to use these features to improve and expedite your workflow.
Retention Webinar
Download a TXT transcript of the recording: Retention Webinar Transcript (TXT)
Retention allows you to adhere to your local retention schedule and manage storage utilization in your portal. Learn how to set your retention period, when items are deleted, and how to exempt requests and documents from deletion.
Risk Module Webinar
Download a TXT transcript of the recording: Risk Module Webinar Transcript (TXT)
Learn about the Risk Module feature. The Risk Module can scan and access files for sensitive information before release. The pre-recorded webinar will cover the document dashboard, risk levels of documents, how to review, and how the Risk Module can help you avoid releasing sensitive information.
Administrator Training Webinar: September 1, 2026
Download a TXT transcript of the recording: Administrator Training Webinar Transcript September 1 2026 (TXT)
View past webinars:
Staff Training Webinar: September 15, 2026
Download a TXT transcript of the recording: Staff and Publisher Webinar Transcript September 15 2026 (TXT)
View past webinars: