Set Request Numbering

Request Numbering determines how request numbers are generated in your portal. Request numbers reset each year. This article will show you how to set your request start number.

Who can use this feature?

Administrators

Important Notes:

• Request numbers reset at the beginning of each year and use sequential numbers from that point. For example, at the beginning of 2027, request numbering will start at 27-1.

• Request numbering cannot be changed after the portal goes live.

Instructions

1. Sign in to your portal

2. Navigate to Settings (gear icon) and click Portal Settings in the dropdown:

3. In the left-hand navigation menu, click the Request numbering option under the Policies heading:

   

4. Enter the desired Request start number in the text box:

   

   Note:

   Request start number is a required field.

5. Click the Save button:

   

6. Request numbering has been updated