If you are logging into your account for the first time, or if you have forgotten your password, you will need to reset your password to access your account.
Instructions
Go to the agency's portal
Click the Sign In button in the upper-right corner of the portal
Click the Reset/setup password link underneath the Sign In fields
Enter your Email address in the box and click the Submit button
Enter your preferred password in the boxes and click the Create password button
Note:
The system uses a password strength checker and will only allow passwords with a high-strength reading. We recommend using a password that is at minimum 8 characters long and uses a combination of letters, numbers, and special characters. We also have users who choose to use phrases as well.
Locate and open the confirmation email in your inbox and click the Confirm my account button
Note:
The link is only valid for 24 hours. If you are unable to locate the confirmation email, please make sure to check your junk/spam folders.
You will be taken to the regular sign-in page where you can enter the email address and password you just set up to log in