Two-Factor Sign-In

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This article will show you how to navigate through a two-factor login. Two-factor authentication through CivicPlus Single Sign-On now uses authenticator apps rather than email to improve security for users.

Instructions

  1. When the login screen appears, enter your credentials CivicPlus sign-in page with an email field and Continue button, along with other account login options.

  2. You will be taken to a second screen to enter your Authenticator code. Open the authenticator app that you used during setup, and copy and paste the code in the box.  Two-factor authentication page requesting an authenticator code for secure sign-in.

  3. Select Sign In before the one-time code has expired, and you should be successfully signed in and redirected to your destination URLSign in button on the Two Factor Authentication page.