Process Automation and Digital Services Help Center

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Getting Started

You’re in! Let’s get things set up before the coffee wears off—just a few quick steps to customize your workspace and start making things happen.

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Accessibility

Access information about accessibility features, VPATs, and how we support inclusive experiences for all users.

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Release Notes

See what’s new, what’s fixed, and what’s coming next. Spoiler: it’s good stuff.

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Free Customer Webinar

Parking Permits Simplified: Better Workflows for Staff, Better Service for Residents

From application and review to approval, payment, and renewal, discover how Process Automation and Digital Services can support the entire parking permit lifecycle. Join our live customer webinar to see real-world examples of how local governments can reduce manual processing, improve transparency, and create a seamless experience for both staff and residents.

Date: September 2, 2026

Time: 10 a.m. CT | 11 a.m. ET | 9 a.m. MT | 8 a.m. PT

Register Now

Still Need Support?

No worries—we’ve got real humans standing by, not bots in disguise. Whether it’s a quick question or something more complex, we’re here to help you get the answers you need—fast, friendly, and frustration-free.

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