Process Automation and Digital Services Help Center

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Getting Started

You’re in! Let’s get things set up before the coffee wears off—just a few quick steps to customize your workspace and start making things happen.

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Accessibility

Access information about accessibility features, VPATs, and how we support inclusive experiences for all users.

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Release Notes

See what’s new, what’s fixed, and what’s coming next. Spoiler: it’s good stuff.

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Join Our Upcoming Customer Webinar

How Web Evolve and Process Automation and Digital Services Connect

Join this customer webinar for a closer look at how your Municipal Web Evolve and Process Automation and Digital Services solutions work together, from everyday content to the services residents complete online.   

Date: Wednesday, October 28, 2026

Time: 1 p.m. CT | 2 p.m. ET | 12 p.m. MT | 11 a.m. PT

Register Now
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Free Customer Webinar

Marriage License Workflows in Action

Join this customer webinar for a look at how Process Automation and Digital Services can support marriage license applications, approvals, appointment scheduling, and resident communications through a streamlined digital workflow. Learn how agencies can improve efficiency, reduce paperwork, and provide a modern resident experience.

Date: October 21, 2026

Time: 1 p.m. CT | 2 p.m. ET | 12 p.m. MT | 11 a.m. PT

Register Now
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Faster answers, made simple.

Get More from the CivicPlus Support Portal

Submit and track support cases, see real-time status updates, and communicate directly with our team, all in one place.

Visit CivicPlus Support Portal

Still Need Support?

No worries—we’ve got real humans standing by, not bots in disguise. Whether it’s a quick question or something more complex, we’re here to help you get the answers you need—fast, friendly, and frustration-free.

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