App Users

Prev Next

This article will show you how to add and manage users for an app.

Important Notes

  • Users are restricted to the apps they have been assigned to and the forms published within that app.

  • You will need 'Business User' level permissions or higher to manage app users.

Add App Users

  1. Sign in to your site

  2. Navigate to Apps and click Manage on the desired appManage app.

  3. Select the Users tab Users tab.

  4. (Optional) Toggle on the Require App User Login option to require users to log in to the app before being able to access any app content
    Users tab showing an option to require app user login for authentication.

  5. Click the + button in the bottom right corner User management interface indicating no users and prompting to add new users.

  6. Enter an Email Address for the user Email address.

    • Upload CSV: You can upload a CSV file to add multiple app users at once.

  7. Click SaveSave user.

User Session Configuration

  1. Sign in to your site

  2. Navigate to Apps and click Manage on the desired app Manage app.

  3. Select the Developer Tools tab Developer Tools tab.

  4. Select Edit Session ConfigurationEdit Session Configuration.

  5. Set the Session Expiration and/or Token Expiration Session Expiration Configuration.

    Note: For security purposes, we recommend keeping the expiration at or below the default time.

    • Session Expiration: The number of hours before a user's session expires and they will need to log in again. If left empty, it will default to 30 days.

    • Token Expiration: The number of minutes before a user will be issued a new token. This token is not revoked when the user logs out so it is recommended to keep the time short. If left empty, it will default to 1 hour.

  6. Click SaveSave button.

Remove App Users

  1. Sign in to your site

  2. Navigate to Apps and click Manage on the desired app Manage app.

  3. On the Users tab, select the trash can icon next to the user you want to remove Trash can icon.

  4. Click Delete on the pop-up that says "Are you sure you want to delete [user]?"Delete App User Confirmation pop-up.

Supporting Articles