App Users

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This article will show you how to add and manage users for an app.

Important Notes

  • Users are restricted to the apps they have been assigned to and the forms published within that app.

  • You will need 'Business User' level permissions or higher to manage app users.

Add App Users

  1. Sign in to your site

  2. Navigate to Apps and click Manage on the desired appManage button on the application card.

  3. Select the Users tab The Users tab on the app interface.

  4. (Optional) Toggle on the Require App User Login option to require users to log in to the app before being able to access any app content
    Users tab showing an option to require app user login for authentication.

  5. Click the + button in the bottom right corner User management interface indicating no users and prompting to add new users.

  6. Enter an Email Address for the user Form for adding a new app user with an email address input field.

    • Upload CSV: You can upload a CSV file to add multiple app users at once.

  7. Click SaveThe Save button on the new app user screen.


User Session Configuration

  1. Sign in to your site

  2. Navigate to Apps and click Manage on the desired app Manage button on the application card.

  3. Select the Developer Tools tab

  4. Select Edit Session ConfigurationUser session configuration settings with highlighted option to edit session configuration.

  5. Set the Session Expiration and/or Token Expiration Configuration settings for session and token expiration in a user interface.

    Note:

    For security purposes, we recommend keeping the expiration at or below the default time.

    • Session Expiration: The number of hours before a user's session expires and they will need to log in again. If left empty, it will default to 30 days.

    • Token Expiration: The number of minutes before a user will be issued a new token. This token is not revoked when the user logs out so it is recommended to keep the time short. If left empty, it will default to 1 hour.

  6. Click SaveThe Save button on the user screen.


Remove App Users

  1. Sign in to your site

  2. Navigate to Apps and click Manage on the desired app Manage button on the application card.

  3. On the Users tab, select the trash can icon next to the user you want to remove The Delete user icon next to a user in an app.

  4. Click Delete on the pop-up that says "Are you sure you want to delete [user]?"Confirmation dialog for deleting an app user with options to cancel or delete.