Create and Manage Actions

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Actions are the options that a user can select when completing a task. There are two Action Types:

  • Complete: The Complete type allows a user to simply check that the task has been completed and remove it from their list.

  • Form: The Form type requires a user to submit a specified form in order to complete the task.

Create an Action

  1. Sign in to your site

  2. Expand the Scheduled Tasks menu and select ActionsThe Scheduled Tasks menu with Actions highlighted in the sub-menu.

    Note:

    Actions can also be created when adding tasks.

  3. Click the green plus sign in the bottom right corner The Create New Action button on the Actions page.

  4. Fill out the Action fields Options for creating a task action: Complete or Form submission required.

    • Action Type:

      • Complete: Once the action is checked, the user will be able to remove the task from their list

      • Form: The user will have to submit a specific form in order to complete the task and remove it from their list

    • Label: Add a name for the action

  5. Click SaveUser interface showing options to complete or submit an application form.

  6. You can now add the action to a task Add new action to task.


Delete an Action

If an action is assigned to an existing task, you will first need to remove it from the task.

Warning message indicating action cannot be deleted while in use by a task.

Delete an Action Instructions

  1. Sign in to your site

  2. Navigate to the Scheduled Tasks menu and select ActionsThe Scheduled Tasks menu with Actions highlighted in the sub-menu.

  3. Select the trashcan icon next to the task you wish to remove The trashcan icon next to an Action.

  4. Click Delete on the pop-up that says Are you sure you want to delete Action: Name?Confirmation dialog asking to delete an action with options to cancel or delete.

    Note:

    Any historical task versions that used this action will also be deleted, along with their history. Please carefully consider this action before you delete it.