Add an Account Note

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This article will show you how to add an internal note to an account. Some notes, such as Balance Adjustments and Flags modifications, will be automatically added to an account.

Instructions

  1. Search for and select a user search and select user

  2. Under the Account Notes section, select Add Noteadd note

  3. Fill in the information fields create note

    Note: Add the note you wish to display on the account

    • Transaction ID: If relevant, add a related transaction identification number

  4. Click Save New Notesave new note