Adjust Account Balance

This article will show you how to manually adjust the balance on an account.

Instructions

1. Log in to Recreation Management

2. Search and select a user
   

3. Under Account Actions, select Adjust Balance:

   Note:

   You can also select Past Due or Due Soon and then Adjust Balance at the top of the page:

4. Adjust the balance on the pop-up screen:

   • Old Balance Due: Non-editable, shows you the old balance that was due

   • New Balance Due: Edit the number to accurately reflect the new balance

   • Due On: Input a due date

5. Add any additional Comments at the bottom of the pop-up:

6. Click Submit:

7. View the receipt: