C4. Account Flags

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Account Flags can be assigned to provide internal staff with more information about the user, prevent them from registering for an activity, or set them as tax-exempt. In addition, user flags can be tied to specific discounts or facility rental fees and are often utilized for non-profit/community partner discounts or fee waiver assistance programs.

Video Instruction

Please watch the video to learn about Account Flags. Once finished, review how to apply what you learned in the system before continuing to the next lesson, Create Prompts.

When to Use

Account Flags have a variety of uses and can serve not only Parks and Recreation Staff but Public Users as well. Common flags can be:

  • Non-Profit

  • Military Service

  • Summer Camp Approved

  • Special Member

How to Apply

While learning how to utilize Account Flags, you may experience areas where you have questions. If you have any questions or run into issues, please keep track of them so your CivicPlus representative may address them.

Please complete the following:

Consider flags you may want to use for discounts, add-ons, rate types, and general use.

Build any applicable general account flags  

Build applicable tax exemption flags for non-profit organizations and eligible public users

Build applicable prevent access flags for disciplinary action

Additional Resources

Here are helpful articles about how to create Account Flags for your reference:

Related Lessons

If you are interested in learning more, try completing these lessons:

Next Lesson: Creating Prompts