Contact Participants from the Roster

This article will show you how to contact participants from a session roster.

Important Note:

There is a 4-hour delay in the bulk email function within the Recreation Management system, so customers contacted through the roster will receive an email four hours after the action was performed.

Instructions

1. Navigate to Activities, then to Activity List

   

2. Find and expand the activity you would like to contact the customers for

3. Select View under roster

4. Select Contact

   Note:

   This will contact all participants. Checking a participant provides certain functionality, like emailing waivers, transfers, and the other indicated options.

5. A new tab will open; enter the email information

   • Sending Address: Select the address you would like the participants to receive the email from

   • Communication Type: Select the type of communication the email is categorized as

   • Email Template: Select the template you would like to use

   • Recipients: Lists the recipients that will receive the email

     Note:

     This is where you can add or remove recipients from the email.

   • CC: This allows you to copy others to the email

   • Subject: Type a subject in the subject line

   • Add Attachment: This allows you to add attachments to the email

   • Message: Type the message you would like to send

6. Select Send