Continuous Billing is similar to a utility bill every month. Continuously auto-billed memberships are technically one month long and then are set to auto-renew at the end of the month. A user's account will show an upcoming balance (Due Soon) for their renewal date. The system will auto-charge on that date, which results in a renewed membership and a new balance that corresponds to their next anniversary date.
Structured billing exists as an alternative. View our article on Structured Billing for more information.
Important Notes:
Auto billing is an opt-in feature. Once you configure your activity to allow for it, please contact Support to enable the feature for you on the back end.
If a payment is declined or simply not made on the Due Date, the membership will not auto-renew (it expires) until the payment is made.
If you terminate their membership, this will reverse a member's latest upcoming balance (Due Soon). This style of billing means membership will always be renewed month-to-month until termination.
Pro-Rated Discounts can be used for monthly membership terms only and the billing date must be either the 1st or 15th of the month.
Pro-rated discounts do not carry over months. For Example, a pro-rated discount will not apply for a membership set to bill on the 15th until the 16th of each month.
If you adjust the price of membership, the changes will be made as follows:
Monthly: Update the membership settings recurring fee. Customers new monthly membership fee will take affect on the next monthly billing date.
Yearly: Update the membership settings recurring fee. Customers new yearly membership fee will take affect on the next yearly billing date.
Instructions
Navigate to Activities > Activity List
Expand an activity
Edit a session
Navigate to the Advanced tab
Under Membership Settings select the following
Membership Term: Set to 1 Month and select Auto-Renew
Recurring Fee: Select a recurring fee, if applicable, and select Auto-Bill
Select Save Session
