D10. Alternate Payer

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Previous Step: Partial Payments

This process will show you how to utilize Alternate Payers in the system. Alternate Payers can be Users from separate household accounts.

Video Instruction

Please watch the video to learn about Alternate Payers. Once finished, review how to apply what you learned in the system before continuing to the next lesson, Gift Cards.

When to Use

Some example uses of Alternate Payer can include:

  • Split family households

  • Another friend or family member wishing to pay for another user's registration

How to Apply

While learning how to utilize Alternate Payer, you may experience areas where you have questions. If you have any questions or run into issues, please keep track of them so your CivicPlus representative may address them.

Please complete the following:

Perform a test transaction and change the Payer Account at the checkout screen

Perform a test transaction and utilize the Add Non-Account Member to add a different user to the cart for a registration

Additional Resources

Here are helpful articles about Partial Payments for your reference:

Related Lessons

If you are interested in learning more, try completing these lessons:

Next Step: Gift Cards