DM 4: Manage and Upload Documents on Public View

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Previous Lesson: Adding a Document Type to a Facility

Adding Document Types to Facilities allows customers to view what required documents are needed during their reservation process. This will also allow customers to upload documents from their Accounts as well as allow designated staff to upload documents on the customer's behalf.

Important Note:

  • Document Management is a paid integration. For more information, please contact your CivicPlus Representative.

  • View a list of Supported File Types

  • This process is the same whether uploading documents for a facility rental or activity session

Video Instruction

Please watch the video to learn about Managing and Uploading Documents on Public View. Once finished, review how to apply what you learned in the system before continuing to the next lesson, Internal Users Viewing and Managing Activity Documents.

When to Use

Document Management can be utilized to collect forms required to register for activities or rent facilities including:

Facility Rentals

  • Insurance Forms

  • Special Event Request Forms

Activities

  • Birth Certificates

  • Immunization Records

  • Volunteer Applications

  • Vendor Applications

How to Apply

While learning how to add Document Types to a Facility, you may experience areas where you have questions. If you have any questions or run into issues, please keep track of them so your CivicPlus representative may address them.

Please complete the following:

Create a public user Account for testing

Sign-in on the public side as a public user and complete a registration/rental with required documents

Upload a file from the public view

Additional Resources

Here are helpful articles about Managing and Uploading Documents for your reference:

Related Lessons

If you are interested in learning more, try completing these lessons:

Next Lesson: Internal Users Viewing & Managing Documents for Activities