Digital membership cards let members access their membership information right from their phone. There's no need to carry a physical card or log in to an account. Members can view their card and check in with a quick tap or scan. Staff can send these digital cards to members by email. Each email includes the option to add the card to Apple Wallet or Google Wallet for even easier access. This article will show you how to email a digital membership card on demand.
Important Note:
Digital membership cards must be enabled for the membership session before staff can send cards to members. See the Digital Membership Cards article for setup steps.
Instructions
Sign in to Recreation Management
Navigate to Accounts, then search for and select the desired user:
Click the Memberships button (membership card icon):
Use the All Account Memberships dropdown to find the desired membership:
Click the View/Print Card tab:
Click the Email Card button:
Note:
Clicking “Email Card” will email the membership card of the selected user. You can also email a card for a different user on the account by clicking the “View Card” button next to the card you wish to email before you proceed.
On the Email Digital Membership Cards pop-up that appears, click the Email recipient dropdown to select an existing email address or enter an email address:
Important Note:
When using the Enter email address option, the email address must already exist in Recreation Management. If the email address is not already in the system, they will not be able to authenticate and grab those membership cards to add to their account.
Click the Close button to save your selection:
Click the Send email button:
A digital membership card email will be sent to the selected email address