Facilities Check-In/Check-Out

The Facility Check-In screen shows details about reservations due on a specific day. You can see the facility where each reservation is scheduled. It also shows the first and last name of the person who made the reservation. You’ll find the check-in and check-out dates, the number of nights they are staying, and a link to the receipt.

You can check in and check out users on this screen.

Important Notes:

• This is just the first step in building out this functionality. Subscribe to our Release Notes to follow our Enhancements on this feature.

• You can not pull reports based on this information. All of the data will live on the check-in screen.

• If a user doesn’t check in on the day their reservation starts, they will still appear on the check-in screen until the reservation ends. For example, if someone was supposed to check in on the 21st and stay until the 23rd, they will still show up on the screen on the 22nd. They won’t be removed from the list until after the 23rd.

Instructions

1. Navigate to Facilities > Check-In

2. Select the appropriate location in the top right corner

3. If relevant, select the workstation

4. Add the Date you would like to view

5. If relevant, select to View prompts

6. Review the user's responses to the prompt questions

   Note:

   To change a response to a prompt, select the appropriate response and click Update Prompts.

   

   Note:

   If there are fees associated with a prompt, changing the answer will not generate an adjustment.

7. Click Check In next to the desired user

8. View the user under the On Property tab once they have been checked in

9. Click Check Out when ready to check out

10. The citizen will move to the Checked Out screen

    Note:

    If the user checks out on a different date than planned, the checkout date will not change. It will still show the original date from the reservation. If needed, you can undo check-outs from this page.