---
title: "Public SSO Logging in For a First Time as a Pre-Existing User"
slug: "public-sso-logging-in-for-a-first-time-as-a-pre-existing-user"
description: "Learn how to log in for the first time as a pre-existing user using CivicPlus Public Single Sign-On (SSO), including how to confirm your email and reset your password."
updated: 2026-05-11T19:40:30Z
published: 2026-05-11T19:40:30Z
canonical: "www.civicplus.help/public-sso-logging-in-for-a-first-time-as-a-pre-existing-user"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.civicplus.help/llms.txt
> Use this file to discover all available pages before exploring further.

# Public SSO Logging in For a First Time as a Pre-Existing User

This article covers logging in using Public SSO for the first time as a pre-existing user. This process involves a confirmation email to reset your password.

## Instructions

1. Visit the Public Page
2. Click the red **Log in with Email** button in the upper left corner ![CivicPlus recreation management platform login page with the login with email button highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Public_Page_Login_Button-RM.png?sv=2026-02-06&spr=https&st=2026-10-29T08%3A14%3A47Z&se=2026-10-29T09%3A14%3A47Z&sr=c&sp=r&sig=Fsxu6fZ50co8sHtu80CALct1Ng%2FMPi37rfaZIiplp48%3D)
3. Enter the email associated with your account and click the **Continue** button ![Sign-in form with email input and highlighting the continue button for user login button.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Email_Login_Continue_Button-RM.png?sv=2026-02-06&spr=https&st=2026-10-29T08%3A14%3A47Z&se=2026-10-29T09%3A14%3A47Z&sr=c&sp=r&sig=Fsxu6fZ50co8sHtu80CALct1Ng%2FMPi37rfaZIiplp48%3D)
4. Enter a Password and click the **Sign in** button ![Sign-in page with fields for email and password, plus a sign-in button.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Email_Password_Sign_in_Button-RM.png?sv=2026-02-06&spr=https&st=2026-10-29T08%3A14%3A47Z&se=2026-10-29T09%3A14%3A47Z&sr=c&sp=r&sig=Fsxu6fZ50co8sHtu80CALct1Ng%2FMPi37rfaZIiplp48%3D)
5. The system will email you a confirmation email
6. Check your email and open the email with the subject **Confirm your email** from [**noreply@civicplus.com**](mailto:noreply@civicplus.com) **![Email from CivicPlus Platform showing noreply email address and recipient details.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/No_reply_Email-RM.png?sv=2026-02-06&spr=https&st=2026-10-29T08%3A14%3A47Z&se=2026-10-29T09%3A14%3A47Z&sr=c&sp=r&sig=Fsxu6fZ50co8sHtu80CALct1Ng%2FMPi37rfaZIiplp48%3D)**
7. Click the **Validate Account** button on the red URL ![Email confirmation for account validation with a prominent button to validate account.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Validate_Email_Button-RM.png?sv=2026-02-06&spr=https&st=2026-10-29T08%3A14%3A47Z&se=2026-10-29T09%3A14%3A47Z&sr=c&sp=r&sig=Fsxu6fZ50co8sHtu80CALct1Ng%2FMPi37rfaZIiplp48%3D)
8. Enter your email and choose a new password, then click **Reset ![Password reset form with email, password, and confirmation fields highlighted for user guidance.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Reset_Password_Reset_Fields-RM.png?sv=2026-02-06&spr=https&st=2026-10-29T08%3A14%3A47Z&se=2026-10-29T09%3A14%3A47Z&sr=c&sp=r&sig=Fsxu6fZ50co8sHtu80CALct1Ng%2FMPi37rfaZIiplp48%3D)**
9. Once you see the **Email Confirmed** message, click the option to Sign in. This will take you back to the public page where you can sign in using your new account credentials.

Single Sign-On. An identification method that enables users to log in to multiple applications and websites with one set of credentials. SSO streamlines the authentication process for users.