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Suspend a User with a Prevent Access Flag

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This article will show you how to create a Prevent Access Flag. The description added on prevent access flags will display when checking in for an activity or membership. This will help provide additional information to staff in the event that someone is banned.

Instructions

  1. Log in to Recreation Management

  2. Navigate to Configuration, then select Organization, then select Account Flagsconfiguration, organization, account flags in left navigation menu

  3. Select Create Flag Button to create a flag highlighted.

  4. Fill in flag fields and make sure to select one or all of the Prevent access optionsSettings for a creating a suspend user flag with options to prevent registrations, reservations, and sales.

    • Prevent Registrations & Membership Check-ins: This prevents a user from registering for activities sessions and membership check-ins.

    • Prevent Point of Sale Transactions: This prevents a user from making any point of sale transactions.

    • Prevent Facility Reservations: This prevents a user from making any facility reservations.

  5. Click Save New Flag Flag field options with a highlighted button to save a new flag entry.

  6. Add Flag to User Account

  7. Once a Prevent Access Flag has been added to an account whenever that user checks in to an event or activity the screen will show the flag
    Check in screen in Recreation management showcasing a member trying to check in with a suspended flag alert.