Suspend a User with a Prevent Access Flag

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This article will show you how to create a Prevent Access Flag. The description added on prevent access flags will display when checking in for an activity or membership. This will help provide additional information to staff in the event that someone is banned.

Important Notes:

  • Using a Prevent Access Flag to suspend a user also prevents the user from registering for activities.

  • Using a Prevent Access Flag does not prevent someone from making a reservation.

Instructions

  1. Navigate to Configuration, then select Organization, then select Account Flagsconfiguration, organization, account flags in left navigation menu

  2. Select Create Flag create flag button

  3. Fill in flag fields and make sure to select Prevent Access fil out fields check prevent access

    Note:

    The Prevent Access box must be checked in order for the description to show up on the user account upon checking in to an event or rental

  4. Click Save New Flag Save new Flag button.

  5. Add Flag to User Account

  6. Once a Prevent Access Flag has been added to an account whenever that user checks in to an event or activity the screen will show the flag Flagged account example.

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