---
title: "Add Automatic Subscribers to Request Categories"
slug: "add-automatic-subscribers-to-request-categories"
description: "Automatically notify team members of new requests by adding them as subscribers to specific categories."
updated: 2026-04-15T16:32:57Z
published: 2026-04-15T16:32:57Z
canonical: "www.civicplus.help/add-automatic-subscribers-to-request-categories"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.civicplus.help/llms.txt
> Use this file to discover all available pages before exploring further.

# Add Automatic Subscribers to Request Categories

Owners can add organizational members as automatic subscribers whenever a request is submitted to a specific category. Subscribers will receive all the "assignee notifications" as outlined in the [Email Customization article](/seeclickfix/docs/email-notifications).

> [!TIP]
> **Who can use this feature?**
> 
> Owner

> [!NOTE]
> Important Notes
> 
> - Removing a member from an account removes their auto-subscription and existing subscriptions. Adding the same member back restores subscriptions.
> - Adding a user as an Automatic Subscriber will not assign the request to them. View information on how to [create Automations and set users to be the automatic assignee](/seeclickfix/docs/assign-automations).

## Instructions

[Embedded content](https://www.iorad.com/player/1906899/SeeClickFix--Add-Automatic-Subscribers-to-Request-Categories-Tutorial?src=iframe)

1. [Sign in to your site](/seeclickfix/docs/sign-in-to-seeclickfix-311-crm)
2. Navigate to the **Profile** menu, then select **Manage Organization**:![The User Profile dropdown menu with the Manage Organization option highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/User Profile Menu Manage Organization Option - SCF.png?sv=2026-02-06&spr=https&st=2026-10-31T20%3A45%3A59Z&se=2026-10-31T21%3A45%3A59Z&sr=c&sp=r&sig=doqKA2IIlqLDM9hki%2BdLJDn9NTVG%2B72d7IaBiu9ZnNg%3D)
3. Select **Request Categories**:![The Requests section with the Request Categories option highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Requests%20Request%20Categories%20-%20SCF.png?sv=2026-02-06&spr=https&st=2026-10-31T20%3A45%3A59Z&se=2026-10-31T21%3A45%3A59Z&sr=c&sp=r&sig=doqKA2IIlqLDM9hki%2BdLJDn9NTVG%2B72d7IaBiu9ZnNg%3D)
4. Select the **category title**:![The Request Categories screen with a category highlighted for selection.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Requests%20Select%20Category%20Title%20-%20SCF.png?sv=2026-02-06&spr=https&st=2026-10-31T20%3A45%3A59Z&se=2026-10-31T21%3A45%3A59Z&sr=c&sp=r&sig=doqKA2IIlqLDM9hki%2BdLJDn9NTVG%2B72d7IaBiu9ZnNg%3D)
5. Use the **Automatic Subscribers** drop-down menu to select members:![The Subscriptions and Benchmarks section with the Automatic Subscribers drop-down field highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Subscriptions%20and%20Benchmarks%20Automatic%20Subscribers%20-%20SCF.png?sv=2026-02-06&spr=https&st=2026-10-31T20%3A45%3A59Z&se=2026-10-31T21%3A45%3A59Z&sr=c&sp=r&sig=doqKA2IIlqLDM9hki%2BdLJDn9NTVG%2B72d7IaBiu9ZnNg%3D)
6. Select **Update**:![An individual Request Category screen with the Update button highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Request%20Categories%20Update%20Button%20-%20SCF.png?sv=2026-02-06&spr=https&st=2026-10-31T20%3A45%3A59Z&se=2026-10-31T21%3A45%3A59Z&sr=c&sp=r&sig=doqKA2IIlqLDM9hki%2BdLJDn9NTVG%2B72d7IaBiu9ZnNg%3D)