SeeClickFix 311 CRM offers API that can be used to integrate the request data into external data visualization tools (example: Power BI or Socrata). All customers using SeeClickFix 311 CRM requests can utilize the SeeClickFix Open311 API to pull public data into a data tool. Customers can set this type of integration up themselves and then display the data in a way that works best for them.
If customers want to use these types of tools for the internal dashboard and reporting purposes, SeeClickFix 311 CRM offers the Private Organizational API.