---
title: "Enable or Disable Guest Submissions"
slug: "enable-or-disable-guest-submissions"
description: "Control guest reporting by enabling or disabling submissions at the agency or category level."
updated: 2026-04-16T20:08:50Z
published: 2026-04-16T20:08:50Z
canonical: "www.civicplus.help/enable-or-disable-guest-submissions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.civicplus.help/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable or Disable Guest Submissions

An Owner of an organization can choose whether or not to **enable guest reporting** for an agency or individual category.

We recommend, as a best practice, that if the organization disables guest reporting, it should also [disable anonymous reporting](/seeclickfix/docs/enable-or-disable-anonymous-reporting).

## Instructions

[Embedded content](https://www.iorad.com/player/1906831/SeeClickFix-311-CRM--Enable-or-Disable-Guest-Submissions-Tutorial?src=iframe)

1. [Sign in to your site](/seeclickfix/docs/sign-in-to-seeclickfix-311-crm)
2. Click your **Profile** icon and select **Manage Organization**:![The User Profile dropdown menu with the Manage Organization option highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/User Profile Menu Manage Organization Option - SCF.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A49%3A00Z&se=2026-10-31T18%3A49%3A00Z&sr=c&sp=r&sig=5tLQWIXYwvgefxqlvbC%2Fj8YQv%2FR5fXB0TvDmLdNg0ZU%3D)
3. Select **Request Categories** on the left navigation menu:![The Requests section with the Request Categories option highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Requests Request Categories - SCF.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A49%3A00Z&se=2026-10-31T18%3A49%3A00Z&sr=c&sp=r&sig=5tLQWIXYwvgefxqlvbC%2Fj8YQv%2FR5fXB0TvDmLdNg0ZU%3D)
4. To manage guest submissions for an entire agency select the **Actions (three-dot icon) menu** and click **Enable Guest Submissions** or **Disable Guest Submissions**:![The Actions menu expanded with the Enable Guest Submissions and Disable Guest Submissions options highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Actions%20Menu%20Enable%20or%20Disable%20Guest%20Submissions%20-%20SCF.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A49%3A00Z&se=2026-10-31T18%3A49%3A00Z&sr=c&sp=r&sig=5tLQWIXYwvgefxqlvbC%2Fj8YQv%2FR5fXB0TvDmLdNg0ZU%3D)
5. To manage guest submissions for an individual category:
  1. Select the **Actions (three-dot icon) menu** and click **Edit**:![The Actions menu of a specific request category with the Edit option highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Request Categories Actions Menu Edit - SCF.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A49%3A00Z&se=2026-10-31T18%3A49%3A00Z&sr=c&sp=r&sig=5tLQWIXYwvgefxqlvbC%2Fj8YQv%2FR5fXB0TvDmLdNg0ZU%3D)
  2. Check or uncheck **Enable Guest Submissions**:![The Edit Request Category screen with the Enable Guest Submissions checkbox enabled and highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Edit%20Category%20Enable%20Guest%20Submissions%20On%20-%20SCF.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A49%3A00Z&se=2026-10-31T18%3A49%3A00Z&sr=c&sp=r&sig=5tLQWIXYwvgefxqlvbC%2Fj8YQv%2FR5fXB0TvDmLdNg0ZU%3D)
  3. Scroll down and click **Update** to save:![The Edit Request Category Update button is highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Edit Request Category Update Button - SCF.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A49%3A00Z&se=2026-10-31T18%3A49%3A00Z&sr=c&sp=r&sig=5tLQWIXYwvgefxqlvbC%2Fj8YQv%2FR5fXB0TvDmLdNg0ZU%3D)

## Related

- [Enable or Disable Anonymous Reporting](/enable-or-disable-anonymous-reporting.md)
- [Anonymous Reporting Compared to Guest Reporting](/anonymous-reporting-compared-to-guest-reporting.md)