Search for Deleted Records

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Records requests for deleted records are increasingly common. Fortunately, it is easy to search for and pull those records. Records deleted on all social networks are automatically tagged in our system. System admins can also apply tags to records within the archive.

Note:

Information such as who deleted a record or when it was deleted isn't available. This information isn't provided to Social Media Archiving when social media content is deleted. Records are tagged as deleted when our system notices that the content is gone during normal checks for content.

Instructions

  1. Sign in to your site

  2. Navigate to the Search tab:the Social Media Archiving interface with the highlighted Search option in the navigation menu.

  3. Click Advanced Search:Social media archiving interface showing advanced search options and content types.

  4. Choose the desired Date Range for the search:Search options for the date range in an online search interface are highlighted.

  5. Select a Content-Type:Advanced search options for social media content types are highlighted.

    Note:

    By default, all the content types are selected. You can pick specific categories by clicking the social media icon and picking each content type you want to search. You can also click clear, and select the specific content types from there:Search options for content types and date range. The clear button is highlighted.

  6. Under Search Terms, click the first drop-down menu to select the Tag option, the second drop-down to select is, and in the third drop-down menu, select deleted:Search terms interface showing options to filter tags and deleted items is highlighted.

  7. Click Search:Search interface displaying options for date range, content types, and search terms. The search button is highlighted.