Deactivate a User Using the Admin App

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Who can use this feature?

Only System Administrators with access to “Admin - Configuration Tools”.

Important Note:

Once a user’s account is marked Inactive, they will not be able to log in again. If the user is currently logged in, their session will continue until their session times out or the user logs out.

  1. Sign in to the Admin App

    Note:

    The Admin App is separate from Asset Management, and uses a different URL from your main system.

  2. Select the user you want to deactivate

  3. Click the Power Button at the top
    The activate button in the Admin App.

  4. The login status should change to Inactive
    An example image of a User with an Inactive status in the Admin App.