The Staff Portal (formerly CivicPlus Organizations) supports the storage and access of Application Credentials for SeeClickFix 311 CRM. Organization Owners are able to add a credential to an existing Application. The credentials enable integrations in the Integration Hub.
Who can use this feature?
Organization Owners
Instructions
Sign in to the Staff Portal
Navigate to the Applications tab
Select Actions and then Manage Credentials next to a SeeClickFix 311 CRM application
Click New Credential
Add a Name for the credential
Enter the Base URL, this will be the first portion of your URL and will typically be https://seeclickfix.com
Enter the Username and Password that you (an Organization Owner) used to sign in to the Staff Portal
Add the Organization ID
Note: This can be obtained from SeeClickFix 311 CRM Support.
Enter the Latitude and Longitude of your organization
Note: We recommend a simple Google search for the latitude and longitude. If your organization is in North America, you will have a positive number for the latitude and a negative number for the longitude.
Click Save
