Cancel an Authorize.net EMV (Card-Present) Transaction

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After starting a transaction with the payment terminal, the only way to cancel the transaction is by interacting with the CivicPlus Pay Tray Application.

Instructions

  1. You can click the Cancel on the main prompt Cancel processing.

  2. After being prompted for the signature, you can click Cancel Cancel signature.

  3. Or, you can click the X in the top, right-hand corner, to cancel the transaction X out of signature.

  4. After canceling the transaction, you can click Return to ApplicationTransaction error.