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Check if a User Account is Validated

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Once a user is added to an Organization, they will receive an email asking them to validate their account and create a password. You can confirm if an account is validated by searching for the user in your Organization.

Important Note

Who can use this feature?

Organization Owners  

Instructions

  1. Sign in to the Staff Center

  2. Navigate to UsersThe Users option in the left-hand navigation menu.

  3. Search for the user User management interface displaying search bar and action buttons for user management.

  4. In the Validated column, a checkmark means the user has validated their account A user's validated status is indicated by a checkmark icon.