AI Policy Agreement

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CivicPlus has an AI acknowledgement notice in place for all products that include AI features. When an AI feature is first enabled, each user is prompted to review and accept the notice before using the tool. This acknowledgement only needs to be completed once across all CivicPlus products.

Your acknowledgement is recorded in the CivicPlus Account Service and can be revoked at any time.

View Your Agreement

  1. Log in to the Account Service Sign-In screen
    CivicPlus sign-in page with an email field and Continue button, along with other account login options.

    Note:

    The CivicPlus Account Service Sign-In screen is not the page you use to log into your CivicPlus solution(s). While the screens appear identical, the websites you are directed to are not the same. You must use the Account Service Sign-In link to view and manage your AI acknowledgement agreement.

  2. Navigate to the Account History tab
    The Account History tab highlighted in the navigation menu of Account Service.

  3. Locate the Legal Agreement History section
    The Legal Agreement History section shows the agreement type, version, timestamp, and status.

  4. Click Actions and then View Agreement next to the CivicPlus-AI-Policy in the list
    The three-dot Actions menu next to a legal agreement policy with View Agreement selected in the drop-down.

  5. View the AI Policy Agreement
    CivicPlus AI policy outlining user responsibilities and privacy information regarding AI-generated content.


Revoke Your Agreement

  1. Log in to the Account Service Sign-In screen
    CivicPlus sign-in page with an email field and Continue button, along with other account login options.

    Note:

    The CivicPlus Account Service Sign-In screen is not the page you use to log into your CivicPlus solution(s). While the screens appear identical, the websites you are directed to are not the same. You must use the Account Service Sign-In link to view and manage your AI acknowledgement agreement.

  2. Navigate to the Account History tab
    The Account History tab highlighted in the navigation menu of Account Service.

  3. Locate the Legal Agreement History section
    The Legal Agreement History section shows the agreement type, version, timestamp, and status.

  4. Click Actions and then Revoke next to the CivicPlus-AI-Policy in the list
    'Revoke' highlighted in the 'Actions' drop-down menu next to the CivicPlus AI Policy under Legal Agreement History.

  5. Access to AI features will be removed immediately.

  6. If you choose to use AI tools again, simply click the AI tool icon in your CivicPlus product to re-acknowledge the policy and regain access.


Additional Resources