CivicPlus has an AI acknowledgement notice in place for all products that include AI features. When an AI feature is first enabled, each user is prompted to review and accept the notice before using the tool. This acknowledgement only needs to be completed once across all CivicPlus products.
Your acknowledgement is recorded in the CivicPlus Account Service and can be revoked at any time.
View Your Agreement
Log in to the Account Service Sign-In screen

Note:
The CivicPlus Account Service Sign-In screen is not the page you use to log into your CivicPlus solution(s). While the screens appear identical, the websites you are directed to are not the same. You must use the Account Service Sign-In link to view and manage your AI acknowledgement agreement.
Navigate to the Account History tab

Locate the Legal Agreement History section

Click Actions and then View Agreement next to the CivicPlus-AI-Policy in the list

View the AI Policy Agreement

Revoke Your Agreement
Log in to the Account Service Sign-In screen

Note:
The CivicPlus Account Service Sign-In screen is not the page you use to log into your CivicPlus solution(s). While the screens appear identical, the websites you are directed to are not the same. You must use the Account Service Sign-In link to view and manage your AI acknowledgement agreement.
Navigate to the Account History tab

Locate the Legal Agreement History section

Click Actions and then Revoke next to the CivicPlus-AI-Policy in the list

Access to AI features will be removed immediately.
If you choose to use AI tools again, simply click the AI tool icon in your CivicPlus product to re-acknowledge the policy and regain access.