We offer multiple payment solutions through various CivicPlus products, including our integrated solution, CivicPlus Payments, and external processing partners, such as CardPointe, CSG Forte, and Global Payments Integrated. This article is designed to help you understand key differences so you can choose the option that best fits your organization’s operational needs, support expectations, and existing relationships.
CivicPlus Payments
CivicPlus Payments is our in-house, fully integrated processing solution. It’s managed and supported by our team from start to finish.
Best for:
New customers starting from scratch
Teams that want a unified vendor experience for software and payments
Organizations that prefer one point of contact for support, onboarding, and troubleshooting
Key Highlights:
Transparent pricing
Fast onboarding and pre-configured compatibility
Built-in reporting and reconciliation
Secure, PCI-compliant infrastructure
One-stop support for both software and payments
Supports common payment acceptance methods (cards, ACH)
External Processing Partners
If your organization already works with a payment processor or has specific requirements for your gateway, we support integrations with our external processing partners, such as CardPointe, CSG Forte, and Global Payments Integrated.
Key Highlights:
CardPointe (CardConnect): Robust terminal ecosystem with Clover lineup devices.
CSG Forte: Strong solution for organizations looking to pass processing fees onto residents.
Global Payments Integrated: Great solution for organizations that value a trusted partner with broad payment expertise.
We also support a limited number of other external processors in addition to those listed above; however, additional fees may apply. Please see External Processors or contact your Customer Success Manager for more information.
Choosing the Right Option
Want simplicity, less setup, and integrated support? Choose CivicPlus Payments.
Prefer to keep your current processor? See External Processors.
Want Clover devices? Choose CardPointe.
Want to pass fees to your residents? Choose CSG Forte.
Want a trusted partner with broad payment expertise? Choose Global Payments Integrated.
Next Steps
If you’re still unsure, reach out to our support team for personalized guidance.